Quality open data.
Assured.
StayorGo’s OpenAssure platform helps you identify and resolve product data anomalies across your website and CDR Product Reference Data, swiftly and seamlessly.
Australia's leading banks trust OpenAssure, including
OpenAssure simplifies CDR compliance and the maintenance of data quality.
OpenAssure is our industry-leading CDR compliance platform, focused to ensuring the accuracy and conformance of Product Reference Data (PRD). We employ state-of-the-art technology, including Natural Language Processing (NLP) and daily comparisons to website data, to promptly and comprehensively identify issues, greatly reducing the risk of any customer impact. OpenAssure operates year-round, 365 days a year, ensuring issues are never overlooked.
The solution is delivered through a secure web portal, offering real-time access to both open and resolved issues. This portal empowers your team to access, manage, collaborate on, and track issue resolutions effectively.
As the market leading solution, OpenAssure is trusted by Australia’s leading banking groups to ensure the quality of their PRD.
Strengthen your compliance
Strengthen your products, strengthen your brand
Transparency and Trust
Comprehensive and accurate product information ensures that your customers are well-informed and builds trust in your brand.
In the headlines, for all the good reasons
We help you achieve and maintain compliant PRD, so you can avoid painful customer remediations and regulatory action.
Better partnerships
High quality and compliant PRD simplifies the sharing of product information with partners and reduces the risk that your products are misrepresented.
Game changing results that work for you
We detect the issues that other platforms miss
6
of the top 10 banking groups rely on OpenAssure to maintain accurate and compliant PRD
95%
of a new customer’s backlogged issues are typically resolved in the first 8 weeks
4,000+
issues have been identified and resolved by our customers, ensuring their leadership in data quality
Comprehensive Coverage and Industry Benchmarking
OpenAssure audits and benchmarks the Product Reference Data of all CDR banking industry data holders
Intelligent, Robust, Adaptable
Cutting-edge system architecture that enables timely insights and issue detection
PRD
Product Reference Data (PRD) disclosed by CDR data holders, is captured multiple times per day.
Website Product Data
Proprietary screen scraping software captures daily product and pricing data from bank websites.
Assurance Engine
365 days per year
PRD vs Website
We conduct daily Product Reference Data comparisons against the product and pricing information on bank websites, promptly identifying discrepancies.
AI + NLP
We apply Natural Language Processing (NLP) to analyse unstructured data, such as product descriptions and disclaimers, to reveal inconsistencies.
Optional Data Validation
Depending on the situation, ‘optional’ PRD data can become mandatory. Our comprehensive set of validations, guided by our expertise in financial services, pinpoint where required ‘optional’ data is absent.
PRD Conformance Testing
The Consumer Data Standards (CDS) governing PRD are complex and continually evolving. We uphold the industry's most rigorous set of PRD conformance tests, offering a safety net for any standards your organisation may have overlooked.
Data Anomaly Detection
We employ a suite of techniques to uncover complex and often critical issues within PRD, including inaccuracies and misleading information.
Last Update Auditing
Our proprietary software detects changes in PRD that occur after the ‘lastUpdated’ timestamp. In many cases, these discrepancies results in misleading information.
Secure portal
Thorough issue detection
OpenAssure detects a broad range of product compliance issues, including differences between PRD and your website, and non-conformance to the Consumer Data Standards
Invalid Data
The information may be incorrect, for example, an interest rate in PRD is different to the website.
Missing Data
A required piece of information is missing from PRD. This included mandatory, conditionally required, and ‘optional’ data that must be provided within a specific context.
Inconsistent Data
Information provided in multiple locations is inconsistent or contradictory.
Misplaced Data
Information has been provided in the wrong PRD property, for example a fee has been included within features. This includes detection of critical pricing information that has only been included in unstructured data.
Duplicate Data
A data object has either been duplicated exactly, or critical identifiers across data objects are duplicated, resulting in potentially misleading information.
Unexpected Data
Information has been provided that does not exist in the CDS schema.
Invalid Data Type
The data type provided does not match the expected data type for the property, for example, a number is provided rather than a string.
Non-Parsable Value
The value provided does not conform to the PRD standard, for example ISO 8601 Durations, and cannot be parsed.
Invalid Formatting
The value provided can be parsed, however does not conform to the PRD standard.
Supercharge your product compliance
Get started for free and discover how OpenAssure works, or get a plan customised for your organisation’s needs
Essentials
for Data Holders & Industry Participants
Gain insight into your organisation’s product data anomalies and details on a sample of these issues. Monitor industry benchmarks and access PRD support.
Features included:
Your Bank’s Issues – The Essentials
Summary of issues by Brand, Severity and Product Category
Sample issues, including:
· Common Interest Rate issues.
· Incorrect "lastUpdated" values.
· Common Consumer Data Standard conformance issues.
Details of each issue, including:
· Description of issue.
· Details of each instance of the issue.
· JSON snippets of each instance.
Resolved issues – 30 days of history
Demo – available if you do not have permission to access your organisation’s issues, or you do not work for a bank.
Market Summary and Benchmarks
Total issues by market segment, including number of products, rates and fees with issues.
Total issues by product category, including number of products, rates and fees with issues.
Total issues by deidentified brand, including number of products, rates and fees with issues.
Support and Resources
Useful guides published by the ACCC and the Data Standards Body (DSB) on PRD standards and compliance.
Plus
for Data Holders
Access the full set of your organisation’s product data anomalies and collaborate with your team to resolve issues. Identify and resolve new issues before they are released to production.
Everything from Essentials, plus:
Your Bank's Issues – Full Coverage & Feature Set
Comprehensive Summary of Issues, including:
· Number of products, rates and fees with issues.
· Average age and oldest issue.
· Number of resolved issues, and average time to resolve.
· Breakdown by brand, severity and product category.
List of all issues, including:
· Open & resolved issues.
· PRD product affected.
· Data property affected.
· Date detected and resolved.
Resolved issues – details on all historical issues.
Notifications – set up custom alerts to so that you never miss a new issue.
Issue List Download – for offline management and analysis.
PRD Testing
Test PRD changes before releasing to production.
Minimise the risk of customer or regulatory impacts.
Support and Resources
Team of experts that help you understand and resolve the backlog of issues that your bank might have.
We are here to help
With OpenAssure, you draw upon StayorGo’s extensive experience within the Australian financial services industry to ensure a CDR-compliant product suite
Market leadership
OpenAssure’s real-time PRD accuracy and conformance solution is unrivalled by any other in market.
A team of experts
OpenAssure is operated by a team of financial services, product management and Open Data experts that you can count on for seamless onboarding and continued support.
Helping you connect the dots
All plans include regular updates and access to our knowledge base, and our comprehensive automated issue detection process runs daily, ensuring instant detection and resolution.
OpenAssure today
